Follow the steps below to start using Gen2 of The Egg. Questions? Chat or email us.
Step 1 | Plug in The Egg
Locate your Egg near your Wi-Fi router and do the following: - plug it into a power source using the adapter - press and hold the power button on the top of The Egg until the blue power light turns on - wait for the Egg to boot up (about 20 seconds) and display the blue screen.
Step 2 | Set up The Egg
Follow the instructions on The Egg: - connect to your Wi-Fi network (the network will be highlighted in green when properly connected) - enter your mobile number and wait to receive the SMS text on your phone - enter the code from the SMS text on The Egg - The Egg will now wait for a connection from your Eggstra app
Step 3 | Install The Eggstra app
Step 4 | Set up the Eggstra app
Follow the directions in the app: - select 'Signup' - enter your mobile phone number - enter the code from the text you receive - select a profile photo (optional) - enter First and Last name - enter your email address & create a password - this will be your logon info when you access your Egg through a web browser - the app will search for your Egg and display its information - select it - you will now be connected to your Egg and can use the app to privately store, view and share your content.
Step 5 | Keep The Egg Plugged In
Step 6 | Use the Eggstra App
We are here to help! Use the widget at the bottom right of this webpage to chat with us or email support.
Looking for our old support pages? Check them out here.