We are only able to exchange goods if they are defective.
In circumstances where you consider that a product is defective, you must email us at email@example.com within 14 days of receiving your product with details of the product and the defect.
Once we receive your request and verify the defect, we will send you a RETURN APPROVAL email. You can send the item to:
12440 E. Haymore Court
Chandler, AZ 85249
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
In order for your request to be processed:
- Your item must be in the original packaging and in original condition.
- Your item must have the receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.